F.A.Q.s

• How do I change the store's currency?

Ans: The option to change the store's currency is at the bottom left corner of the home page.

 

• How long does it take to process my order?

Ans: All orders are usually processed and shipped within 24 hours.

 

• Is the pick-up option available?

Ans: Yes, a free pick up option is available at checkout.

 

• How do I qualify for Express Shipping?

Ans: Only if you order before 2 PM.

 

• How do I qualify for Local Delivery?

Ans: Customers living within a 10km radius from St. Catherines has the additional option of choosing local delivery at check out at a flat rate of $5.00 CAD regardless of shipment weight and size.

 

• How do I qualify for free shipping?

Ans: Domestic Orders over $100.00 CAD and US orders over $150.00 CAD automatically qualify for free shipping?

 

• Do I get a special shipping discount if I am shopping from Jamaica?

Ans: Please contact us for more information by email at cheatedboutique@gmail.com before placing your order.

 

• Do you offer refunds?

Ans: No, we only offer size exchange on clothing that still have tags and not been worn or washed.

 

• What is the fastest way to contact you?

Ans: DM us on our instagram @cheatedboutique.